Privacy statement

Who we are

CyCo is a web-only cycling store. We offer high-end bicycles and cycling parts at competitive prices.
You can use our services on our website as a guest or by registering for free.

Address: Moerplas 109, 2870 Puurs, België
Website: https://www.cycosports.be
Email: info@cycosports.be
Company number: BE0824097251

What personal data we collect and why we collect it

CyCo uses your customer data solely for the purpose for which you provided them: process your orders as good as possible and inform you as good as possible about our services.
CyCo does not provide your personal information, and more specifically your e-mail address, to third parties, unless with your explicit consent.
You can view, change and delete your registered data via the login screen using the email address and password you have chosen.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact forms

When you contact us via the contact form on our website, only an email will be sent to us. Your data will not be collected in this process.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the vi-->or has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Google Analytics Tracking
On this site we are using Google Analytics. Google Analytics is a web analyse tool that helps us to understand how visitors make use of our website. We use this data only to see how we can improve our website.

Google Analytics collects data anonymously. It reports about website trends without identifying the individual visitors. If you do not want Google Analytics to analyse your online behaviour, you can download a plugin here to prevent this:: https://tools.google.com/dlpage/gaoptout .

The installation of the plugin has no effect on your experience with the website.

For more detailed information about Google Analytics cookies you can check here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Creditcards

CyCo will not collect creditcard data on its own. CyCo relies on third parties like paypal or Pay.nl to realise the creditcard transactions. This data will only be stored or monitored by these parties and the responsibility for this data is on their side.

Who we share your data with

CyCo does not share any personal data with anyone.

How long we retain your data

When an order is placed, it is kept forever. This is necessary for warranty regulations and the granting of possible discounts.

When you leave a comment, that reaction and the metadata of that reaction are kept forever. In this way we can automatically recognize and approve follow-up reactions instead of moderating them.

For users who are registered on our website, we also store personal information in their user profile. All users can view, change or delete their personal information at any time (the username can not be changed). Website administrators can also view and change this information.

What rights you have over your data

If you have an account on this site, have placed an order or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Changes in the privacy statement

This privacy statement is tailored to the use of and the possibilities on this website. Any changes and / or modifications to this site may lead to changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us via info@cycosports.be.